Tickets

Checkout questions

1 min readUpdated 2026-10-16For owner, manager

Ask for dietary needs, a team name, or anything else you need before the night.

Checkout questions are asked when the guest buys, after they have chosen a ticket and before they pay.

Add a question

On the Questions step of the event, add a question and choose how it is answered. A short written answer covers a dietary note or a team name. You can mark a question as required, so the guest cannot pay until it is filled in.

Keep the list short. A quiz might ask for the team name. A dinner might ask about dietary needs. Both can sit on the same event.

Where the answers go

The answer is stored with that guest’s order. Staff can read it with the booking. It is not printed on the ticket itself.

Questions are per event. A new event starts with none, so add the ones that night actually needs.

The door still checks the ticket, not the answer. Scanning is covered in Scan tickets at the door.

? This article also opens from the Tickets screens in the app.