Rooms
The room bill
Put a round from the bar or the table onto the guest’s room, and settle it at check-out.
Bar and food can go straight onto the guest’s room bill. There is no paper chit to carry upstairs.
From the till
- Take the order at the bar, or at the table on a staff phone. It sits on an open tab, the same as any other sale. See Take your first order.
- From that open tab, charge it to the guest’s room.
- The order lands on that stay, next to the room nights.
At check-out
The guest pays whatever is left on the bill, by card, cash or bank transfer. A deposit, or the room charge itself, may already have been paid online when the stay was booked.
The invoice is emailed. It is itemised. Room nights are at 20% VAT. The pint and the pie keep the VAT that was already on the till.
If room management is off
The charge-to-room choice only appears where rooms are switched on for the venue. A tab that is not charged to a room is paid in the usual way, on the till. The till itself does not take the card. Your card machine does.
? This article also opens from the Rooms screens in the app.